We hire: Web 2.0 Hosted Application Support Engineer

Planzone is a fast growing international team that is working on the launch of a new SaaS collaborative project management application targeted at business users.  Planzone is backed by a leading European Project and Portfolio Management software vendor.

We’re expanding our operations team and we are looking for a team player with a strong technical background in systems and database administration that can help us ramp up Planzone operations. 

We work on a LAMP platform using Agile (Scrum) methodology. The work environment is fast-paced and suited to engineers who enjoy working with a responsive and highly productive new product development team.  The work language is English.  This product team is located in Boulogne-Billancourt (just outside Paris, France). 

Duties and Responsibilities
The role of the Hosted Application Support Engineer is to build, monitor and test the infrastructure of our hosted Software-as-a-Service (SaaS) environment. You will ensure maximum uptime of the hosted environment which includes production, staging, testing and development segments. This includes, but is not limited to ensuring the hardware is configured properly; is secure; is networked properly; is backed up per company standards; is monitored accordingly; and is tested to ensure operability.

Qualifications and Skills
We are seeking an experienced and detail-oriented creative problem solver who can be effective in a small team environment while working autonomously at delivering high quality results.

• Strong TCP/IP and network engineering knowledge
• Self-starter able to pro-actively resolve issues and move project ahead with minimal input from manager
• Strong troubleshooting skills
• Candidate must be attentive to detail and project planning
• Team player able to collaborate effectively within the development team, with other employees and contractors
• Must possess excellent verbal, written communications and listening skills
• Good knowledge of English required

Experience

• Preferred experience with Nagios, Cacti, and SNMP
• Scripting language experience (Python, Perl, shell)
• Specific experience with SaaS applications, stress and load testing are a plus
• Experience working in an agile (Scrum) environment is a plus

Contact
Margaret Menzies
VP Engineering
+33 1 46 10 15 10
margaret.menzies@planzone.com